BCI - Brokerage Consultants Ltd.

Our Focus: Financial Services

We connect the right people with the right positions throughout the financial community.

  • Asset Management
  • Alternative Investments
  • Banking
  • Broker/Dealers
  • Commercial Lending
  • Consulting
  • Corporate Treasury
  • Family Offices
  • Financial Services Software Services
  • Insurance & Pension Funds
  • Municipal Finance
  • Private Equity
  • Real Estate Finance
  • Trading

Brokerage Consultants - Financial Recruiting

Tap our resources.

They run deep. Since our inception we've kept our focus trained exclusively on the financial industry, and we've built a vast network of contacts in the process. Let us put those resources to work for you. We'll connect you with the most current job openings at the most desirable companies in Chicago or nationwide.

Job Order:

Job Type:

Client Service Representative

Fort Worth, TX

Client Service Representative (1121-1)
Fort Worth, TX
Compensation commensurate with experience

The Client Service Representative is responsible for handling routine client
matters, answering inquiries, researching and resolving client service issues,
and preparing required documentation.

Receive inbound calls from clients and follow-up with appropriate source
(sponsor companies, Associate Advisors, or Lead Advisor/Company President)
Perform administrative and support functions for the office, including
maintaining files, preparing correspondence, running reports, answering
telephones, scheduling appointments, copying materials, and faxing information
Organize, coordinate, and maintain all client paperwork
Correspond with clients to complete new accounts, asset transfers, and other
Process retirement lump sum election requests for clients
Handle routine matters for client accounts, including processing name and
address changes, account applications, and bank authorizations; answering non-
financial client questions via telephone and in person
Research and resolve client service problems by contacting Home Office and
sponsor companies as needed
Maintain client management system in SalesLogix
Ensure branch office meets National Planning Corporation?s compliance
Record all transactions on appropriate logs and blotters
Set up client files correctly and obtain necessary information
Assist with other duties and projects as assigned

1+ year experience in securities or related industry
Previous customer service and/or call center experience preferred
Experience with Windows based software
Due to the industry?s regulatory requirements, employees must submit to a
criminal background check and credit history report

Asset Management // Investment Banking // Miscellaneous